Louisville Metro Office of Resilience and Community Services is open to schedule HOPE Assistance appointments through the Neighborhood Place network.
The HOPE Assistance program is designed to assist senior and disabled populations living on a fixed-income to reduce household debt to their leasing agent, Louisville Gas & Electric, and Louisville Water Company. Assistance is limited to households that do not have the ability to grow their income due to age, retirement, and/or disability. Maximum household assistance amount is capped at $1,000. Funds are paid directly to the leasing agent, landlord, or utility vendor.
You will receive a confirmation number when your appointment is scheduled. Keep this for your records. You will need it to check the status of your application at a later date.
To qualify for HOPE Assistance, applicants must:
Additional criteria include:
Eligibility for all programs is subject to program calendars, fund availability, appointment availability, verifiable household income and family size.
2023 HOPE Assistance Income Guidelines
|Persons in Household||200% Federal Poverty Guidelines (2023)|
Louisville Metro Community Services seeks to reduce poverty and help low-income citizens of Jefferson County, Kentucky to meet critical needs and become self-sufficient.
Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.
Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (502) 308-3344 and following the instructions.